Ship to a warehouse in Japan,
and reach buyers overseas.
Overseas sales on ECport use Buyee Connect (BEENOS Solutions Inc.), a purchasing service that delivers Japanese products abroad. When an order comes from overseas, you simply ship the item to Buyee's warehouse in Japan. Buyee handles shipping abroad.
- Buyee ships abroad
- The shop ships to Buyee's warehouse in Japan, the same way as a domestic order. There is no need to prepare international shipping labels, customs documents or duty payments.
- Available on every plan
- Overseas sales are available on every plan: Starter, Standard, Business.
- Starts after application and review
- Each storefront applies, and orders open once Buyee's review is passed. Until then, customers in Japan can keep buying as usual.
Overseas orders go out with your usual shipping.
Once orders are open, this is the flow from an overseas order to delivery.
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01
An order from overseas
Buyers visiting from abroad see a purchase screen in their browser's language and order through Buyee.
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02
Check the order
Orders placed through Buyee appear in the same order details as domestic orders.
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03
Ship to Buyee's warehouse in Japan
Ship to the address shown in the order details (Buyee's warehouse in Japan), the same way as a domestic order.
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04
Checked, packed and sent abroad
Buyee checks the item, packs it for international shipping and sends it abroad. Buyee also handles customs and duties.
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05
Delivered to the buyer
The buyer chooses a shipping method and pays for shipping, and the item is delivered overseas.
What the shop, Buyee and ECport each do
Who handles what in overseas sales.
| Item | Shop | Buyee | ECport team |
|---|---|---|---|
| Application and review | Fills in the required items and requests the application. | Reviews the application. | Checks the details, applies to Buyee, and sets up the purchase button on approved storefronts. |
| Orders | Checks them on the same screen as domestic orders. | Takes orders from overseas buyers. | — |
| Shipping | Ships to Buyee's warehouse in Japan. | Checks, packs and ships abroad. | — |
| Customs and duties | No documents or payments to prepare. | Handles customs and duties. | — |
| Support for overseas buyers | — | Supports overseas buyers. | — |
* Scroll the table sideways to see more.
What overseas sales cost
Overseas sales are available on every plan: Starter, Standard, Business. ECport's monthly prices and fees for each plan are below. Fees for using Buyee and international shipping follow Buyee's terms.
| Item | Starter | Standard | Business |
|---|---|---|---|
| per month (incl. tax) | ¥0 | ¥9,800 | ¥39,800 |
| Setup fee (incl. tax) | ¥0 | ¥5,500 | ¥5,500 |
| System fee | 6.5% | 3.25% | 2% |
| Payment fee | From 3.6% | From 3.6% | From 3.6% |
| Overseas sales | Included | Included | Included |
| Multilingual AI | Included | Included | Included |
* Scroll the table sideways to see more.
Monthly prices are per month when billed annually (tax included). Fee rates exclude tax; consumption tax of 10% of each fee is added. Enterprise is quoted individually.
What you can do, and what to check first
What you can do
- Reach overseas buyers just by shipping to Buyee's warehouse in Japan
- Check domestic and overseas orders in the same dashboard
- Let overseas buyers order on a purchase screen in their browser's language
- Set an overseas price separately from the domestic price
Check before you start
- Each storefront applies separately. Add "Overseas" to the sales areas, publish the storefront and list at least one product with a price, and you can request the application (you can save your entries as a draft before publishing).
- Orders open only after Buyee's review. Sending the application alone does not start overseas sales.
- Until orders open, customers visiting from abroad see a message that overseas purchases are being prepared.
- Some products cannot be sold abroad because of laws, export and import rules, carrier restrictions, or the destination country or region.
- Subscription products cannot be bought through Buyee.
- Duties, import procedures, refunds and similar matters follow Buyee's terms.
From application to opening orders
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01
Add "Overseas" to your sales areas
In the storefront's basic settings, add "Overseas" to the sales areas.
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02
Publish your storefront and list products
Publish your storefront and list at least one product with a price. Buyee reviews storefronts that are public and show their products.
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03
Fill in and request the application
Enter the applicant details, your business and product categories, and the logo, shop description and shop image sent to Buyee, agree to share the information with Buyee's operating company, and request the application.
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04
ECport's check and Buyee's review
The ECport team checks the details and applies to Buyee. The review takes a few business days. Until the team applies, you can edit and resend the request, or withdraw it. If anything needs to be corrected, the ECport team will tell you why.
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05
Purchase button set up and orders open
Once approved, the ECport team sets up Buyee's purchase button on your storefront, and overseas orders open. When an order comes in, ship it to Buyee's warehouse in Japan.
FAQ / Frequently asked questions
Overseas sales
FAQ.
Common questions about applying,
shipping and fees.
QUESTION THEMES
- Getting started and fees
- Shipping and procedures
- Review and opening
- Products and conditions
01Can a small company or a sole proprietor start selling overseas?
Yes. Overseas sales are available on every plan: Starter, Standard, Business. Buyee handles shipping abroad, so you can start without a base outside Japan.
02Do I need to speak English? Who answers inquiries from abroad?
Buyers visiting from abroad see a purchase screen in their browser's language. Buyee supports overseas buyers, and the shop ships to Buyee's warehouse in Japan.
03Do I need to handle international shipping procedures?
No. For orders through Buyee, you ship to Buyee's warehouse in Japan shown in the order details, the same way as a domestic order. There is no need to prepare international shipping labels, customs documents or duty payments.
04Who pays duties and international shipping?
The buyer chooses a shipping method and pays for international shipping. Duties, import procedures, refunds and similar matters follow Buyee's terms.
05How much do overseas sales cost?
ECport's monthly prices and fees follow each plan's price list (see "Fees" on this page and the pricing page). Fees for using Buyee and international shipping follow Buyee's terms.
06How long does it take from application to opening orders?
Because of Buyee's review, it takes some time before orders open. Until then, customers visiting from abroad see a message that overseas purchases are being prepared. Customers with a delivery address in Japan can keep buying as usual.
07Are there products that cannot be sold abroad?
Yes. Some products cannot be sold abroad because of laws, export and import rules, carrier restrictions, or the destination country or region. Subscription products also cannot be bought through Buyee.
08Can overseas customers enter an overseas address and buy directly on the storefront?
No. Checkout on ECport storefronts does not accept delivery to addresses outside Japan. Overseas customers buy through Buyee.
Reach overseas customers
with your usual shipping.
Build and publish a storefront and add "Overseas" to its sales areas, and you can request the application for overseas sales.
Creating an account is free. If you are not sure which way to start, you can start by talking to us.